Connected Support
DISTANCE IS NOT A BARRIER
John Deere equipment comes from the factory with technology built in. Enabled through JDLinkTM connectivity, John Deere Connected Support leverages a suite of dealer and factory tools designed to deliver increased productivity and up time and lower operating costs.
Monitor Your Fleet
Keep tabs as to what's going on in the field - view location, fuel levels, idle times and ensure your using your equipment as efficiently as possible.
Service Advisor Remote
Get alerted when things aren't working right. SAR allows you and Horizon Ag & Turf to connect to your equipment remotely to diagnose Diagnostic Trouble Codes (DTC's) and quickly isolate and solve the problem. It let's us identify the issue before we leave the shop, so we send the right technician with the right parts to get you back up and running in the shortest amount of time.
Remote Display Access
With your permission Horizon Ag & Turf's Service and Product Support teams can connect virtually in cab with you. We can remotely assist you with display set-up and adjustments for optimal machine performance.
Expert Alerts
Predictive technology can identify and diagnose potential issues before you experience downtime. John Deere is constantly monitoring machine performance diagnostics and will automatically notify Horizon Ag & Turf if there are areas of concern. We then work with you to minimize the cost of repair and potential impact on machine components, often fixing it before it becomes a problem.