Service Commitment

HORIZON AG & TURF SERVICE COMMITMENT

• We'll make sure we have convenient drop-off and transportation options available that work with your schedule because we know your time is valuable.
• Our factory trained certified technicians will thoroughly and accurately diagnose your machine and explain their findings to you before any repairs are started.
• We'll explain all available financial options to help you find a payment solution that meets your needs.
• We'll make sure to communicate status changes frequently so you have accurate timelines to rely on.
• If any additional work is discovered during the repair process, we'll make sure you are informed of and approve it before any work is completed.
• You will be notified as soon as your repairs are completed and your final invoice will match the quotes you were give. We know no one likes surprises.
• We'll work with you to arrange getting your machine back to you in the most efficient way possible.

That's the Horizon Ag & Turf Guarantee!